Welcome to Competitive Edge Products, Inc!

BBB link to Competitive Edge Products, inc.1-866-308-5484
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Customer Service

Shipping & Delivery
Orders ship from the manufacturer of the product from warehouses all over the country. Most orders leave their respective warehouses within 3 business days. Items small enough to ship via a small parcel carrier will typically ship via FedEx or UPS for a doorstep delivery. These types of deliveries do not typically require a signature for residential shipments. Larger items - too large to ship small parcel - will ship ltl. These types of items are shipped via a curbside delivery, which requires the customer to be present to sign for the shipment and to move the product wherever needed on the property. The driver does not assist with moving the product. For these types of deliveries to residential addresses, the freight company will contact the customer to schedule a delivery appointment before delivery is attempted. The customer is encouraged to contact the freight company to schedule the delivery appointment directly, once they have their tracking information for the shipment. Otherwise, the customer can wait for the freight company to reach them. Most business ltl deliveries will have delivery attempted during normal business hours. If the customer is shipping to a business and need a delivery appointment first, the customer must contact the freight company to schedule the appointment. For ltl deliveries, the customer needs to inspect the products and note and damage or missing parts of the order with the driver at the time of delivery. Failure to inspect and note the damage at the time of delivery will likely result in a denial of claim from the delivery company and no replacement parts or product shipped from our suppliers.
Privacy & Security
Competitive Edge Products, Inc. takes your privacy and security seriously. Information obtained for your order is used for billing and fulfillment purposes only. We do not resale any customer information to any 3rd party company. Information obtained for an order include first and last name, business name if any, shipping address, phone number, email address, and credit card information. Of this information, everything except the credit card information is stored on our secure database for record keeping and warranty information only; we do not store credit card information long term. The email address obtained for the order is used for order confirmation and shipment confirmation. The email address may also be used for website promotions dealing with offers from Competitive Edge Products, Inc. only. You can opt out of these offers if you choose.
Returns & Replacements
If a product arrives damaged or is missing parts, please let us know and we will get replacement parts or complete units reshipped at no cost. After successfully receiving your order, you will need to direct any warranty claims or part requests to the manufacturer of your product as we do not carry or order parts from the manufacturer. All of our items will include the manufacturer's warranty. For buyer's remorse returns (where the product is not damaged or missing parts), we accept returns up to 30 days after an order is delivered, as long as the product is returned undamaged and in its original packaging with all contents undisturbed. Before returning your order, please contact us as you will need a return authorization number and return shipping address for the product. Returns made without a return authorization number are not refunded until the product can be found and inspected at the warehouse; the return may also be refused at the warehouse. As most of our products ship for free to the customer, the cost we paid to ship the item to you is not refundable and any cost you pay to ship the order back is not refundable. You are responsible to find your own return shipping company as our suppliers will not allow us to use their freight accounts to bring a shipment back. We also deduct a 20% restocking fee on any return, whether the item is opened or not as all of our suppliers charge this restocking fee.
Ordering
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Payment, Pricing & Promotions
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Viewing Orders
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Updating Account Information
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.